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Job Opening - Tech Support(Enterprise Level) Cisco Bangalore
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Job Position:
Associate/Sr. Associate -(Technical)
Category:
IT - Software/Hardware
Qualification:
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Experience:
2 - 7 Years
Participate in delivering and exceeding customer service level commitments.
Receive and resolve inbound customer technical support calls via a phone queue
Resolve inbound customer e-mail inquiries when required.
Utilize trouble ticket application and databases to manage and resolve the customer issues.
Utilize other customized WebEx tools and processes to help identify the root cause of technical problems.
Company Profile:
Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks.
How to Apply:
Pallavi Jain
Cisco Systems (India) Private Limited
Website: http://www.cisco.com
Email:
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